In every generation, there seems to be somebody who rises past the echelons set by society, sends a shocking wave of their arrival by the way they think and act. These individuals stand taller than their contemporaries; defy the odds and take the bull by the horns in the most unimaginable way. The story of Prince Kofi Amoabeng of UT is no different. We can comfortably refer to him as the Messi of this generation’s financial space.
I will not attempt in my mind to digress into the
technicalities of his work and success, but my focus rather, is to explore
those ‘little acts’, which, having observed over some time stands out as reason
his organisation remains the name on most lips. The fruits of his labour are
there for all to see.
My position is that, these traits, one or many, if
adopted can work ‘miracles’ for all leaders and their organization irrespective
of industry or location. Let me add rather quickly, that these traits are easy to
forget if you do not hold them tightly, they really want to escape already.
I have wondered in my mind how Prince Kofi Amoabeng
has led his team consistently, caused them to think like he does, yet leaving
them to keep minds of their own. I decided to probe deeper and look more
closely. I loved what i found.
My belief is that Prince Kofi Amoabeng ingested
without apologies to his personal feelings, the law as set forth by Napoleon’s
Hill in his book ‘The law of success’ that ‘Desire is the starting point of all
achievement’. My interest here is to place the binoculars on a man who has applied
stratagems akin to those employed by Henry Ford, Andrew Carnegie, Aliko Dangote
et al.
These are my findings:
Military Background: Prince Kofi Amoabeng possessed a military background
thus he understands discipline and strategy. The most notable trait of any
soldier is their desire to die for their country even at the peril of their
lives. No doubt Prince carried that mentality onto the making of UT.
Personal work ethic: Do you know that Prince Kofi Amoabeng has
consistently maintained a rule in his organization that customers must never be
kept waiting unduly as they wait to access a service. His understanding is that
the single demonstration that you value anybody is to value their time. He
would personally ask a customer if he observed that the person had been sitting
in wait for some time.
The Goose and the Gander: Are you aware that Prince Kofi Amoabeng enters his
name into the Attendance Book just like any other staff. Mind you, when he
arrives late to work, he pays the fine just like any other staff. This may seem
a trivial matter but it counts greatly in boosting employee morale.
Just call me: It’s amazing to find the telephone number of Prince Kofi Amoabeng hang boldly at the Reception of all Banks’ branches. Not
only that, he does the same at all events he attends so that those who intend
to speak with him can reach him. Now, you are wondering how he does that
successfully right? I have no idea, but obviously, it’s working out just right.
Awards, So?: Prince Kofi Amoabeng has never let the number of awards he's received go into his head. He has stated several times that awards
are the least of his thoughts, rather, how to serve customers better and help
humanity ranks first on his mind. That is a winner’s mentality.
Position? Funny: He believes that role must supersede position. Prince
Kofi Amoabeng as a practice does not allow staff carrying his bag as he enters
the office. His response to whoever attempts it is ‘I did not employ you to
carry bags but to think for the company’ Funny right? That’s classic and true.
These traits are not taught in the limited walls of
classrooms but to be harvested from the unlimited learning of highly successful
men and women across history. If you ever discourage yourself from applying
these secrets or allow anyone to discourage you, well. I think of Prince Kofi
Amoabeng and I see a similitude to Richard Branson of the Virgin Group.
Let me end with a quote by John Quincy Adams ‘if your actions inspire others to dream
more, learn more, do more and become more, you are a leader’ . Clearly, Prince Kofi Amoabeng is one.
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